Service Cloud is a customer service and support application. Our experts do a detailed analysis of your existing processes, and decide how we can map them with Salesforce. We provide a customized package, which automates your service processes, streamline workflows, and helps your customer service team to connect with your customers through different channels, like email, phone, social media, online communities, or real-time Web chat, etc. This not only simplify your service process but also help your team to respond faster, and deliver more customer friendly service experiences. Customized workflows will not only automate your services processes, but also streamline the ticket management and build a knowledge base which enables the team to resolve customer issues faster and deliver an extraordinary service, making customers happy.
